Privacy Policy

This statement outlines how Marmoravivante collects, uses, and safeguards personal information gathered from visitors and shoppers on our website. As a quality provider of marble dining tables tailored for Hong Kong homes, we prioritize data privacy and comply with the Personal Data (Privacy) Ordinance (PDPO) of the Hong Kong Special Administrative Region.

Information Gathered by Marmoravivante

When you explore our collection or complete a purchase, we collect specific details necessary to fulfill your request and improve your digital experience. This information includes your name, delivery address, phone number, and email address (marble@marmoravivante.com). Because marble dining tables require specialized logistics, accurate delivery coordinates ensure seamless fulfillment.

Additionally, we gather automated data through browser cookies and tracking pixels as you navigate our platform. This includes internet protocol (IP) addresses, browser types, device identifiers, and pages viewed. This procedural data helps us understand visitor interactions, customize website performance, and manage advertising initiatives via platform partners like Google.

How Your Information is Utilized

We utilize the collected details for explicit business purposes, including:

Processing transactions and scheduling heavy furniture logistics to your Hong Kong residence.
Sending transactional updates, such as order acknowledgments and delivery notifications.
Enhancing website layout, speed, and overall digital infrastructure based on user navigation trends.
Executing advertising strategies, including remarketing campaigns through Google Ads, to present relevant furniture options to previous visitors.

Google Ads and Third-Party Advertising

Our website implements Google Ads remarketing and tracking services. This allows third-party vendors, including Google, to display our advertisements on various digital platforms across the internet. Google uses cookies and device identifiers to serve advertisements based on an individual's past visits to our website.

Visitors have full control over this advertising preference. You can choose to opt out of Google's use of cookies and device identifiers by adjusting your Google Ads Preference Manager. Alternatively, you can modify your browser settings to reject cookies entirely or alert you when cookies are transmitted.

Direct Marketing Preferences in Hong Kong

In strict accordance with Hong Kong PDPO regulations regarding direct marketing, Marmoravivante operates on an explicit consent framework. We do not use your personal details for promotional communications unless we receive your prior permission. If you initially grant permission but subsequently wish to end updates about our new marble table arrivals or design insights, you possess the absolute right to opt out at any moment. You can exercise this right by clicking the unsubscribe link contained within our emails or by contacting us directly.

Data Protection and Retention

We maintain administrative, procedural, and physical safeguards designed to shield your personal details against unwanted access, alteration, disclosure, or destruction. Digital records are stored on protected servers, and access is restricted exclusively to essential personnel who require the data to execute their professional duties. We retain personal details only for the duration necessary to satisfy the purposes detailed in this statement or as required by applicable Hong Kong legal frameworks.

Data Sharing Protocols

Marmoravivante does not trade, rent, or distribute consumer data to external entities for independent marketing purposes. Information is disclosed solely to appropriate service providers who assist in operating our e-commerce platform and executing deliveries. For example, our specialized transport partners receive your name, address, and phone number exclusively to position your new marble dining table inside your home. All such partners are contractually bound to preserve data confidentiality.

Your Rights Under the PDPO

Under the Personal Data (Privacy) Ordinance of Hong Kong, you possess explicit legal rights regarding your personal information. These include the right to verify whether we hold your data, the right to request access to that data, and the right to correct any inaccuracies.

To submit an access or correction request, please send a detailed message to our designated inbox at marble@marmoravivante.com. We process these requests within the legally mandated timeframes under Hong Kong jurisprudence.

Policy Adjustments

We may modify this privacy statement periodically to mirror operational changes or evolving compliance standards. Updates become active immediately upon publication on this platform.

Contact Address: marble@marmoravivante.com

Address: Connaught Commercial Building, 185 Wan Chai Rd, Wan Chai, Hong Kong